YOUR ORDER WITH “RELOAD.com.ph” Is SAFE & SECURE!!

Reload.com.ph makes it possible for you to refill phone credit here in the Philippines in only 3 steps. This can be your own credit, or that of friends and family. There will be a video to explain how Reload.com.ph works! You will find answers on our website to a couple of the most asked questions from customers:

  • How safe is Reload.com.ph?
  • The Refund Process? Do you have refund policy at Reload.com.ph?
  • Is customer service provided through your website https://reload.com.ph?

You will learn below the most frequently asked questions! Topics such as do prices fluctuate? Do you offer refunds and or data credit?

Safe & Secure

Reload.com.ph was set up in 2018 exclusivley for The Philippines!

Our payment service provider is PayPal. Paypal allows you to use all the most common online payment methods. Paypal is 100% Safe & Secure!! With PayPal you can use companies like Visa, Mastercard, American Express.

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Refund Policy

It can happen that there’s a disturbance at the provider level, or that for a provider only has a certain amount of international refills that are allowed. If your direct refill fails, for whatever reason, you can request a refund of the entire amount (including the service fee). Your Purchase comes with a 100% Moneyback Guarantee!

Your Refund will be added back to your balance automatically. When you pay with creditcard it can take 3-4 working days until you receive the amount back in your account.

 

Purchase  / Refund

Your Purchase come with a 100% Moneyback Gaurantee!! If your refill is not completed, this could happen but not likely!  If there is a disturbance at the provider level or if for any reason our system has failed to deliver your phone data or phone credit. Simply contact our customer service and we will help resolve this issue within seconds!

Exhange Rate:

It is possible that you would recieve a lessor amount of phone credit due to your exchange rate… it’s possible but, not likely!

We guarantee you get the best price!

But we’re always dependent on our supplier. You will always receive the amount of credit indicated on our website!

Internet Credit Data

After you place an order with us, you will receive your phone credit data. It’s all up to the provider if you can use the internet or not with this credit. Unfortunately, we can’t change that. Contact your provider if you want to know more.

If you have any questions please contact our customer service.